Privacy Policy How Al Bada Spa handles your information

Last updated: 24 September 2026

Who we are

This website is operated by Al Bada Spa, located inside Al Bada Resort, Al Ain, Abu Dhabi, United Arab Emirates. For any privacy question, contact us on +971 56 187 3588 (phone or WhatsApp).

Information we collect

Information you send us. This website has no forms and no user accounts. If you call us or message us on WhatsApp, we receive the details you choose to share, such as your name, phone number, preferred treatment, date and time, and number of guests.

Information collected automatically. Like most websites, we use Google Tag Manager to load analytics and advertising measurement tools, which may include Google Analytics and Google Ads conversion tracking. These tools can use cookies or similar technologies to collect information such as the pages you visit, the device and browser you use, your approximate location, how you arrived at the site (for example from a Google ad), and whether you clicked to call, WhatsApp us or get directions.

How we use your information

• To answer your enquiry, confirm and manage your appointment.
• To understand how visitors use the website so we can improve it.
• To measure the performance of our advertising, for example how many people contacted us after clicking an ad.

We do not sell your personal information.

Third-party services

When you use certain features, information is handled by the following providers under their own privacy policies:

• WhatsApp (Meta) when you tap a WhatsApp button and message us.
• Google for Tag Manager, analytics and advertising measurement, the embedded Google Map, directions in Google Maps, and Google Fonts.

You can learn how Google uses data at policies.google.com/technologies/partner-sites.

Cookies and your choices

You can block or delete cookies in your browser settings, and you can manage personalised advertising at adssettings.google.com. Blocking cookies does not stop you from calling or messaging us.

How long we keep information

We keep booking conversations only as long as needed to manage your appointments and for normal business records. Analytics data is kept according to the retention settings of the tools we use.

Your rights

You can ask us what personal information we hold about you, or ask us to correct or delete it, by contacting us on +971 56 187 3588. We handle personal data in line with applicable UAE law.

Changes to this policy

We may update this policy from time to time. The latest version is always on this page, with the date it was last updated.